Inside Sales Programs

Programs are customized to your product or service
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Training can be for 1 person or whole team
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Programs provided LIVE on either Zoom or Skype
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Follow Up Coaching sessions can be added
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Custom Training Guides and Custom Call Scripts can be created.
Programs Designed for Inside Salesperson.
Inside Sales Representatives sell products or services remotely to customers or clients which could be Business and or Individual consumers. This can take place using a variety of methods including either inbound outbound phone calls. They also utilize online conferencing services and email marketing campaigns
Who will Benefit from the program
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Inside Call Sales Representatives
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Outbound Call Sales Representatives
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Telesales or Telemarketers
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Call Center Agents or Representatives
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Customer Services Agents or Representatives
Some of the Sales Skills I cover:
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I can Listen to Your Agents LIVE or Recorded Calls and Provide One to One Coaching sessions afterwards
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How to Build Rapport and Warm up the caller
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Methods that Establish their Credibility
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How to use their Active Listening and Communication skills
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How to explain the Benefits and features of your product or service
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What to say to move the prospect forward to become a customer
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How to set appointments on a constant basis
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Follow Up methods and techniques to insure all leads are fully covered
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Voice mail techniques that insure your calls are returned
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Proven objection responses that move the prospect forward.
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How to deal with difficult clients or customers
